About Medway Trade Frames
We are an independent local Kent business who have been supplying windows, doors and conservatories to the Kent and Medway area for many years. Why not give us a call or stop by our office to learn more about why we think our REHAU range of windows are far superior and nicer to install than Halo or Duraflex or if you need any help with choosing the right specification for your customers windows.
Medway Trade Frames – Frequently Asked Questions
How do I get a quote?
You can pop in to see us, call, fax or e mail us with your quotes and we can give you a price almost straight away. If you call or come in we can normally quote while you are talking to us.
How do I place an order?
What are your office hours?
We open early, so you can get on with your business.
Monday – Friday
7:00 am – 4:30 pm
7:30 am – 11:30 pm
How long will my order take?
uPVC windows and doors take 1 – 2 weeks
Roof lanterns take 1 – 2 weeks
Aluminium windows and doors take 3 -4 weeks
We always keep you informed about your order.
What are your payment terms?
We ask for 50% deposit on order and the balance on collection.
Do you deliver?
Yes! We can offer delivery in Kent.
How much does delivery cost?
The price of delivery depends on how far away the delivery site is from our office in Medway. Contact us and get a delivery quote.
When can I pickup my order?
When you place your order, we will give you the estimated delivery date that your products will be in stock. As soon as they arrive we will call you to let you know they are ready to collect.
Do you offer trade accounts?
No- we do ask for payment on collection.
Do you keep some standard windows and doors in stock?
No. Everything is made to measure.
Trusted Kent Suppliers of Windows, Doors and Conservatories
As the go-to supplier for windows, doors and conservatories for installers in Kent, we reliably supply our superior products to window installers and door fitters in Kent. Because we have installation experience, we understand that you need a supplier who communicates well and will not mess you about. We do everything we can to give you a no-fuss order process.